Shipping policy
At LES Decor, every wooden item is carefully packed using eco-friendly materials and prepared for shipment with great attention to detail.
Processing Time
Orders are usually prepared within 2–4 business days.
Shipping Destinations & Delivery Estimates
We currently ship to:
- USA: 7–12 business days
- Canada & Australia: 12–20 business days
- European Union: 3–10 business days
- Other European countries (including the UK, Switzerland & Norway): 5–8 business days
Delivery times are estimates and may vary during holidays, peak seasons or customs processing.
Shipping Costs
Shipping costs depend on the product, destination and order value.
Selected items qualify for Free Standard Shipping on qualifying orders over $35.
Larger or heavier products may have shipping charges regardless of the order value due to their size and weight.
The exact shipping cost is always calculated automatically and shown at checkout before payment.
Tracking
Tracking availability depends on the shipping service used for your destination.
Where tracking is available, it is provided automatically with your order.
Customs & Import Taxes
Buyers are responsible for any customs duties, import taxes or local fees required by their destination country.
For Customers in the United States
Under current US Customs regulations, our handcrafted wooden products are classified under HTSUS 4421.99.98.80, with an approximate import duty of 3.3%.
This duty is assessed by US Customs and, where applicable, collected by the delivery service upon import.
Please note that customs regulations and duty rates may change over time.
For any questions or concerns regarding your order, please reach out to our customer service team at our Contact Us page.
Thank you for shopping with LES Decor. We are committed to ensuring your order reaches you promptly and in perfect condition.
Warm regards,
The LES Decor Team