Privacy policy

Last Updated: [23.07.2024]

At LES Decor, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and purchase our products. By using our services, you agree to the terms of this policy.

Information We Collect

Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely via third-party payment gateways)

Non-Personal Information:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the site

How We Use Your Information

  • To Process Orders: We use your personal information to process and fulfill your orders, including sending order confirmations, shipping notifications, and handling returns and exchanges.
  • To Improve Our Services: Non-personal information helps us understand how our website is used and how we can improve your shopping experience.
  • Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt out of these communications at any time.
  • Customer Support: We use your information to respond to your inquiries, process refunds, and provide customer service.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Secure Socket Layer (SSL) encryption for all data transmission
  • Regular malware scanning
  • Secure servers and databases
  • Restricted access to personal information

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

  • Service Providers: We share information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

Cookies

We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of our website.


Third-Party Links

Our website may contain links to third-party sites. These sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Your Rights

  • Access and Update: You have the right to access and update your personal information at any time.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions such as completing a transaction or compliance with legal obligations.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in these emails.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on this page with a new effective date.


Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: info@leswooddecor.com
  • Address: Karpatske nam. 10a, Bratislava 83106, Slovakia

Thank you for trusting LES Decor with your personal information.

Warm regards,

The LES Decor Team